{"id":5280,"date":"2024-02-18T15:23:56","date_gmt":"2024-02-18T15:23:56","guid":{"rendered":"https:\/\/touchproeurope.eu\/?page_id=5280"},"modified":"2026-01-21T11:42:52","modified_gmt":"2026-01-21T11:42:52","slug":"complaints-procedure","status":"publish","type":"page","link":"https:\/\/touchproeurope.eu\/en\/klachtenprocedure\/","title":{"rendered":"Complaints procedure"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5280\" class=\"elementor elementor-5280\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f64999 e-flex e-con-boxed e-con e-parent\" data-id=\"9f64999\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-09df3ec elementor-widget elementor-widget-text-editor\" data-id=\"09df3ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1>Klachtenprocedure<\/h1>\n<p>Bij TouchPro Europe Shop streven we ernaar om onze klanten de best mogelijke ervaring te bieden. Als u echter niet tevreden bent over onze producten of diensten, horen we dat graag van u. Uw feedback is van onschatbare waarde en stelt ons in staat om onze service voortdurend te verbeteren.<\/p>\n<h5><strong>Hoe kunt u een klacht indienen?<\/strong><\/h5>\n<p>U kunt uw klacht op verschillende manieren aan ons doorgeven:<\/p>\n<p>1. Online: Vul hieronder ons online klachtenformulier in op onze website.<br \/>2. E-mail: Stuur een e-mail naar <a href=\"mailto:bestellingen@touchpro-europe.com\">bestellingen@touchpro-europe.com<\/a>.<\/p>\n<h5>Wat kunt u van ons verwachten?<\/h5>\n<p>Zodra we uw klacht hebben ontvangen, zullen we deze zo spoedig mogelijk onderzoeken. We streven ernaar om binnen 14 werkdagen te reageren met een oplossing of een update over de voortgang van het onderzoek.<\/p>\n<p>Indien nodig zullen we contact met u opnemen voor aanvullende informatie of verduidelijking. We doen ons uiterste best om uw klacht naar tevredenheid af te handelen en streven naar een snelle en eerlijke oplossing.<\/p>\n<p>\u00a0<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2436cdb e-flex e-con-boxed e-con e-parent\" data-id=\"2436cdb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6e02da elementor-widget elementor-widget-text-editor\" data-id=\"a6e02da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4>Niet tevreden? Laat het ons weten via onderstaand klachtenformulier.<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abd57bc elementor-widget elementor-widget-wpforms\" data-id=\"abd57bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-246\"><form id=\"wpforms-form-246\" class=\"wpforms-validate wpforms-form\" data-formid=\"246\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/5280\" data-token=\"eafcc1ba41b109d41d46fb8901ae8871\" data-token-time=\"1783604690\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-246-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-246-field_0\" aria-hidden=\"false\">Naam <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-246-field_0\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][0]\" placeholder=\"Naam\" aria-errormessage=\"wpforms-246-field_0-error\" required><\/div><div id=\"wpforms-246-field_1-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"1\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-246-field_1\" aria-hidden=\"false\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-246-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" placeholder=\"Email Adres\" spellcheck=\"false\" aria-errormessage=\"wpforms-246-field_1-error\" required><\/div><div id=\"wpforms-246-field_3-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"3\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-246-field_3\" aria-hidden=\"false\">Onderwerp<\/label><input type=\"text\" id=\"wpforms-246-field_3\" class=\"wpforms-field-large\" name=\"wpforms[fields][3]\" placeholder=\"Onderwerp\" aria-errormessage=\"wpforms-246-field_3-error\" ><\/div><div id=\"wpforms-246-field_2-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"2\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-246-field_2\" aria-hidden=\"false\">Laat hier uw bericht achter... <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-246-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" placeholder=\"Type hier uw bericht\" aria-errormessage=\"wpforms-246-field_2-error\" required><\/textarea><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"246\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/touchproeurope.eu\/en\/wp-json\/wp\/v2\/pages\/5280\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-246\" class=\"wpforms-submit\" data-alt-text=\"Versturen...\" data-submit-text=\"Bericht versturen\" aria-live=\"assertive\" value=\"wpforms-submit\">Bericht versturen<\/button><\/div><\/form><\/div>  <!-- .wpforms-container -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Klachtenprocedure Bij TouchPro Europe Shop streven we ernaar om onze klanten de best mogelijke ervaring te bieden. Als u echter niet tevreden bent over onze producten of diensten, horen we dat graag van u. Uw feedback is van onschatbare waarde en stelt ons in staat om onze service voortdurend te verbeteren. Hoe kunt u een [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5280","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Klachtenprocedure - TouchPro Europe Shop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/touchproeurope.eu\/en\/complaints-procedure\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klachtenprocedure\" \/>\n<meta property=\"og:description\" content=\"Klachtenprocedure Bij TouchPro Europe Shop streven we ernaar om onze klanten de best mogelijke ervaring te bieden. 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